Powerpoint is proof that product distribution can be just as important as product quality, maybe more so. Powerpoint is a wildly inferior product – its fucking maddening and I hate using it. It’s worst in its class. Literally every one of these presentation products is better than Powerpoint: But I still use it, regularly. I… Continue reading
Post Category → Product
JIRA Tickets as a Checklist
Recently, as a function of rapid growth, we were encountering problems with newly released features and functionality due to missing critical considerations in the ticketing process. In other words, we would release functionality and then realize it had product impacts we didn’t foresee. Inspired by the Checklist Manifesto by Atul Gawande, I created a new… Continue reading
Contacts is a missed opportunity for Apple
My phone recently updated to iOS 17, which includes the new “contact posters” feature. You can create and share your name and a customized poster with your contacts. On its own, they are kind of fun and a bit whimsical, but they aren’t actually useful in any real way. It offers you some personalization. It… Continue reading
The competing use cases of Enterprise UX
In Enterprise UX, your customers are often different than your users. You are effectively selling a machine, aka your product. The customers have a need for the output of this machine. They are buying a better/faster/cheaper way to get that output, but will not be using this machine themselves. The end users of the machine… Continue reading
DIRECTV Product Strategy – The Future of Television
