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There are an almost-infinite number of well-written “best practice” articles on the subject of form design that focus on usability, layouts, and length. These articles tend to dive deep into UX tactics to increase form completion. While these tactical recommendations are an important piece of the puzzle, these articles often neglect to provide a larger strategic framework around the design of the form itself. Before one even gets to the form layout and interaction design, one must consider the nature of the form itself.
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