User research will need to adapt, and fast. But those who adapt will have an unfair advantage. Up until now, a core value of research has been to de-risk software development. When building is expensive, mistakes are costly, especially when they’re caught late. Getting smart up front via research leads to fewer mistakes down the… Continue reading
Posts Tagged → Product Strategy
Powerpoint, product quality, and the power of distribution
Powerpoint is proof that product distribution can be just as important as product quality, maybe more so. Powerpoint is a wildly inferior product – its fucking maddening and I hate using it. It’s worst in its class. Literally every one of these presentation products is better than Powerpoint: But I still use it, regularly. I… Continue reading
Contacts is a missed opportunity for Apple
My phone recently updated to iOS 17, which includes the new “contact posters” feature. You can create and share your name and a customized poster with your contacts. On its own, they are kind of fun and a bit whimsical, but they aren’t actually useful in any real way. It offers you some personalization. It… Continue reading