JIRA Tickets as a Checklist

Recently, as a function of rapid growth, we were encountering problems with newly released features and functionality due to missing critical considerations in the ticketing process. In other words, we would release functionality and then realize it had product impacts we didn’t foresee. Inspired by the Checklist Manifesto by Atul Gawande, I created a new… Continue reading

Creating and Implementing a Design System for FIA Tech

Challenge: The various products at FIA Tech were either acquired from other companies or built by either in-house and contracted teams over the years. While these developers did a masterful job weaving these complicated, data heavy applications together, the design was something of a mess, with different visual and interaction languages across the different applications. Additionally, as we added new features… Continue reading