It’s hard to waste time on the internet if you aren’t on the social platforms. Not to get all Andy Rooney here, but I miss web rings. It was such a compelling way to dive down a rabbit hole on some random topic. It was always super exciting to seeing those shared navigation bars with… Continue reading
On May 31, 2022 I sent in this listener question: Hi Kara and Scott, My name is Jeremy, I’m a product designer in Brooklyn. You often talk about how Facebook is not an innovative company, which I agree with. My question to you both is, why aren’t they? They clearly throw boatloads of money around… Continue reading
I had the occasion to give this talk at 2 conferences – the first in Seattle in March 2020, right before COVID got serious, and again virtually to UXPA Cleveland later that year.
Yet today it is. Hyper-targeted ads have become an eye-poppingly lucrative business. Unbeknownst to most users, companies suck up our personal data from a growing and often surprising list of sources in order to better target ads in the hopes they can coerce us into buying something.
Continue readingIn Enterprise UX, your customers are often different than your users. You are effectively selling a machine, aka your product. The customers have a need for the output of this machine. They are buying a better/faster/cheaper way to get that output, but will not be using this machine themselves. The end users of the machine… Continue reading
For years, international investors sought firms in the UK as a launching point to trade assets all over Europe (and, likewise, European firms to trade in UK). Due to Brexit, that will all change on March 29th, 2019. Once Brexit is finalized, thousands of legal agreements will need to be transferred between various brokerage firms’… Continue reading
Challenge: The various products at FIA Tech were either acquired from other companies or built by either in-house and contracted teams over the years. While these developers did a masterful job weaving these complicated, data heavy applications together, the design was something of a mess, with different visual and interaction languages across the different applications. Additionally, as we added new features… Continue reading
Behold three actual, real-life cryptocurrency wallet addresses: EeNpwvEedJeHjBNFk5xPqYGViS6M4iqbey LQ1Xx6Phn2i3iFhhzb8o9ifD3AyXkAJPnw SWx6vLKMD9SSynZ8DAzoutZEVux1K4p7eE Now, having looked at these for a minute; tell me literally anything about them. Do you know what currency these are for? Or what blockchain? Who they belong to? In today’s cryptocurrency landscape, when sending assets to another wallet—be it a person or a business—there… Continue reading
I was quoted in Forbes for an article on why some people (like me!) don’t want to live in the Bay Area. New York also boasts an abundance of culture, and the opportunity to do more than just work long hours. “What keeps me here is that New York has a vibrant cultural world and… Continue reading
Client: CFA Institute Agency: Worry Free Labs / Pointclear Jan-July 2017 Challenges To design a new and modern website that supports the defined CFA Institute personalization strategy and enhances the organization’s Brand Voice and Value while lowering the overall cost of ownership for the platform To create a satisfying and cohesive experience for CFA Institute’s end… Continue reading